We power the electricity plans you love
Light is a climate-first electricity provider. We work with innovative companies to offer a range of electricity plans and services, made available to you through our partners. You'll find our plans embedded in the products you love, offered in partnership with companies you trust.
Signing up for a plan that's powered by Light is easy. Just visit one of our partners.
You'll find everything you need to manage your account on the platform where you signed up.
I need to report an outage, who do I contact?
Your local Transmission and Distribution Utility (TDU) is responsible for restoring power during outages and can provide the most accurate updates and timeframes for restoration. To report an outage, please reach out to your local TDU.
Oncor Electric Delivery
(formerly TXU Electric Delivery)
Dallas, Fort Worth, North & West Texas
888-313-4747Text 'Out' to 66267 to report an outage
Lubbock Power & Light
Lubbock and surrounding areas
806-775-2509Email LightsOut@lpandl.com or call the phone number to report an outage
Frequently asked questions
How do I sign up for Light?
Visit one of our partner companies to sign up for a plan powered by Light.
How do I manage my plan?
Manage your account on the platform where you originally signed up.
Where is Light available?
Light is available in Texas through our partner companies.
I'm moving. Can I take my service with me?
Contact your service provider to discuss moving your service to your new address.
Contact information for Light
For questions related to your bill, your contract, or for other non-outage-related questions, contact us by email or phone.
Contact Details
support@light.dev
Customer Care Hours
9AM-5PM, M-F, CST
Customer Care Toll-Free
1-866-608-3210
Office Hours
9AM-5PM, M-F, CST
Company Information
Company
Light, PUC Certificate No. 10340
Corporate Address
98 San Jacinto Blvd, Suite 160
Austin, TX 78701